If you are considering making a claim and require further information, please contact us on 0800 999 7786 or
0333 600 9250 or complete our online enquiry form or alternatively email your enquiry to info@easyclaim.net

Easy Claim Limited

Olympic House
28-42 Clements Road
Ilford
IG1 1BA

Telephone: 0333 600 9250
Telephone: 0203 051 2280
Facsimile: 0333 344 1050
Email: info@easyclaim.net

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How to make a complaint:

We pride ourselves on delivering a high level of customer service to all our clients. If however you are not happy with the service you received from us, please let us know so that we can learn and improve
our services to you.Please write to business manager at above mentioned address. Alternatively, please fax your letter to 0333 344 1050 to email to complaints@easyclaim.net

Complaints Procedure:

We have the following procedure for formal complaints.

  • We receive your complaint by letter, email or fax.
  • We will acknowledge your complaint in writing in five working days.
  • We will send our final response in no longer than eight weeks from its receipt.
  • If you are not satisfied with our response, you may refer your complaint to Financial Ombudsman.

The details of the Financial Ombudsman are as follows:

The Financial Ombudsman Service

Exchange Tower, Exchange Harbour, London, E14 9SR

Tel: 0800 376 0150

Web: www.financial-ombudsman.org.uk

Easy Claim Limited is a claims management company and act as a lead generator. We may receive payments for our professional services from our panel solicitor firms. These costs are not passed on to our customers. Typically, customers pay up to 25% of the amount recovered as a success fee toward the solicitor's cost on a successful claim. Termination fees may apply in the event that you terminate the agreement with your solicitor, other than during the cancellation period, lack of cooperation or deliberately misleading. Your solicitor may have to take out an after the event (ATE) insurance to protect you against the third party legal cost. Please discuss this directly with your solicitor. Copyright 2019 © Easy Claim Limited. All rights reserved.