We pride ourselves on delivering a high level of customer service to all our clients. If however you are not happy with the service you received from us, please let us know so that we can learn and improve
our services to you.

Please write to business manager at above mentioned address. Alternatively, please fax your letter to 0333 344 1050 to email to complaints@easyclaim.net

We have following procedure for formal complaints.

1. We receive your complaint by letter, email or fax.
2. We will acknowledge your complaint in writing in five working days.
3. We will send our final response in no longer than eight weeks from its receipt.
4. If you are not satisfied with our response, you may refer your complaint to Legal Ombudsman.

Legal Ombudsman

PO Box 6804

Wolverhampton

WV1 9WG

Tel: 0300 555 0333

Email: cmc@legalombudsman.org.uk

Web: http://www.legalombudsman.org.uk